LEGAL · TERMS · PAYGATE KENYA

Website terms of use

These terms explain how you may use the Payment Gateway Kenya website and the information on it. Merchant services are not provided under these terms and are covered by a separate written agreement.

This website is operated by [CONFIRM FIRST] ("we", "us", "Payment Gateway Kenya"). By browsing the site, you agree to these terms. If you do not agree, please stop using the website.

These terms cover use of the website only, not the use of the payment gateway.
Merchant services, including M-Pesa pay-ins and payouts where confirmed for the account, are subject to a separate merchant agreement.
How we handle personal data is set out in our privacy policy.
How we use cookies is set out in our cookie policy.

Using this website

You may read, share and link to pages on this website for lawful business and personal purposes. You must not copy large parts of the site, present our content as your own, or use it in a way that suggests we endorse your business.

Browsing the website does not create a merchant account or a contract for payment services. Any merchant relationship starts only when a separate merchant agreement is signed with [CONFIRM FIRST]. That agreement sets out the services, the connection route (API (H2H) or Hosted Payment Page) and the commercial terms.

Do not attempt to gain unauthorised access to the website, its servers or any connected system.
Do not upload or send malicious code, or interfere with the normal running of the site.
Do not use automated tools to scrape or bulk-copy content without our written permission.
Do not submit false or misleading information through any form on the site.

The website uses cookies as described in our cookie policy. We may update these terms from time to time, and the version published on this page applies when you visit.

Information accuracy

Content on this website is general information about the Payment Gateway Kenya gateway and payments in Kenya. It is not legal, tax, regulatory or financial advice. Please take independent advice before making decisions for your business.

We aim to keep pages accurate, but products, third-party platforms and regulation change. Details about third-party services, such as Safaricom Daraja or Shopify, reflect what we understood when the page was written and may be out of date. Always check the provider's own documentation.

If anything on the website conflicts with your signed merchant agreement, the merchant agreement applies.

Trademarks

Third-party names appear on this website as text only, to describe compatibility, context or market terms. Their use does not imply any partnership, sponsorship or endorsement.

M-Pesa and Safaricom are trademarks of their respective owners.
Shopify is a trademark of its owner.
WooCommerce is a trademark of its owner.
Stripe is a trademark of its owner.

Payment Gateway Kenya is a working name used by [CONFIRM FIRST]. The website design, text and graphics belong to [CONFIRM FIRST] or are used with permission. You may not reuse them without written consent.

Limitation of liability (general)

The website is provided "as is". To the extent permitted by applicable law, we are not liable for loss or damage arising from your use of the website or your reliance on its content.

We do not promise that the website will always be available or free of errors. We are not responsible for the content of third-party websites that we link to or mention.

Nothing in these terms limits liability that cannot be limited by law. Liability relating to payment services is dealt with only in the separate merchant agreement.

Governing law

These terms are governed by the laws of [CONFIRM FIRST]. Disputes about these terms will be handled by the courts of [CONFIRM FIRST], unless the law requires otherwise.

Payment services in Kenya operate within the regulatory context of the Central Bank of Kenya and the National Payment System Act 2011. This page does not state or imply any licence, approval or partnership.

Contact

For questions about these terms, or to discuss a merchant agreement, contact our team through the get started page. Please include your business name and the page your question relates to.

For questions about personal data, please read our privacy policy first. Registered entity details: [CONFIRM FIRST].

Frequently asked questions

Do these terms cover my use of the payment gateway?

No. These terms cover the website only. Use of the gateway is covered by a separate merchant agreement with [CONFIRM FIRST].

Does visiting the website create a merchant account?

No. Browsing or sending an enquiry does not create an account or a contract. A merchant relationship starts only once a merchant agreement is signed.

Are Payment Gateway Kenya and Safaricom partners?

This website does not claim any partnership. M-Pesa and Safaricom are trademarks of their owners and are mentioned as text only.

Can I rely on figures published on the website?

Figures are general, product-wide descriptions and not guarantees. Your merchant agreement sets out what applies to your account.

Which law applies to these terms?

These terms are governed by the laws of [CONFIRM FIRST]. This detail is still being confirmed and will be updated on this page.

Where can I read about cookies and personal data?

Cookies are covered in our cookie policy and personal data in our privacy policy. Both are linked from this page.

Terms: next step

Contact our team Read the privacy policy